FAQ
Frequently Asked Questions
This page contains answers to the most frequently asked questions about our products, orders, payments, shipping, and policies. Its purpose is to provide clear and immediate information. If you do not find the answer you are looking for, you can contact us through the contact form.
About products
1.What kind of products do you offer?
2. Are all products available?
3. How can I find clothing by selecting designs?
Payments and Security
1. Are payments secure?
2. What payment methods are accepted?
Orders and Shipping
1. How long does shipping take?
2. Can I change or cancel my order?
3. Can I place an order as a guest without registering?
Returns and Refunds
1. Can I get a refund if the product is defective or not as described?
2. Is there an option for physically returning the product?
3. How do I request a refund for an order?
About the Platform
1. How can I contact you for questions, suggestions, or feedback?
About products
1.What kind of products do you offer?
We offer a wide range of unique and playful products – from t-shirts, tank tops, and sweatshirts – designed to stand out, catch attention, and create a personal connection with our customers.
Our collection includes three types of designs:
Original funny designs – unique creations from us that bring a smile. [See here]
Viral designs – memes, trends, and popular icons that grab attention. [See here]
Emojis and popular icons – for humor and a distinctive style. [See here]
We are also working on giving customers the ability to upload their own designs and turn them into unique products, personalized to reflect their personality or other uses. Our goal is for every product to be unique, funny, and creative, giving customers the chance to be as original and impressive as possible.
2. Are all products available?
Yes, all products are available for purchase. When a product is out of stock, it does not appear in the store at all.
3. How can I find clothing by selecting designs?
If you want to find clothing featuring a specific design, our platform offers a simple and intuitive system. You can browse all designs as images, and once you select your favorite design, all products containing that design will be displayed. This feature makes it much easier and faster to find the perfect clothing based on the design you like.
How to use it:
Home → Shop → Designs → Choose one of the 3 preferred categories → Select the desired design → View all clothing with that design.
Payments and Security
1. Are payments secure?
Yes! All payments are processed through PayPal, one of the most secure and widely recognized online payment platforms. Your personal and financial information is protected with advanced encryption, ensuring that every transaction is safe and reliable.
2. What payment methods are accepted?
Currently, our main payment method is PayPal, which accepts payments both through PayPal accounts and with credit/debit cards without the need for a PayPal account. This ensures that your payments are secure and protected with advanced encryption. In the case of a refund, the money is returned immediately to your bank account or the card you used for payment.
We are also working on offering additional payment methods to make your shopping experience even easier and more flexible.
Orders and Shipping
1. How long does shipping take?
The standard economy shipping option usually takes 3–8 days.
The faster shipping option typically takes 2–5 days.
To better understand the costs of each option, we invite you to check the product page, as shipping fees may vary depending on the clothing or product selected.
Please note that these delivery times are indicative, and in exceptional cases—such as remote locations or isolated regions (e.g., Hawaii)—shipping may be delayed by a few extra days. If your package is delayed, please contact our customer service for assistance.
2. Can I change or cancel my order?
Once an order has been confirmed and the preparation or shipping process has begun, it cannot be changed or canceled. We encourage you to carefully review all details before finalizing your purchase.
If you encounter any issues or have specific questions after placing your order, you can contact our customer service for guidance and assistance.
3. Can I place an order as a guest without registering?
For a better shopping experience and to make package tracking easier, we recommend registering and creating a profile. Creating an account also offers additional benefits, such as faster checkout for future orders and easy management of your purchase history.
Returns and Refunds
1. Can I get a refund if the product is defective or not as described?
Yes, absolutely! Customer safety and satisfaction are our top priorities. If the product you received does not match the description or was damaged during shipping, you can contact our customer service to request a refund. After reviewing and verifying your request, the money will be returned to your bank account or PayPal, depending on the payment method you used.
2. Is there an option for physically returning the product?
Physical returns are not supported and in most cases, are not necessary. Our products are customized and printed directly on garments sourced from suppliers, who do not take responsibility for returns. However, refunds are fully valid if requested properly and in accordance with our platform’s policies.
3. How do I request a refund for an order?
If something goes wrong with your order, just contact us. We may ask for additional information, such as photos or other details, to verify the condition of the product.
To do this:
Go to Home → Customer Support → select “Refund Request” and provide the required information, such as a description and photos of the product if necessary, then submit it.
We will do our best to respond to you as quickly as possible.